• How do I change or cancel an order?

Please have your receipt available for cancellation or changes to your order. Please note all changes typically must occur 1 business day in advance to allow for processing. Any orders cancelled may incur a cancellation fee; as terms and conditions apply.

• What if I need a larger container?

Please review our container sizes page to confirm the best size container to fit your needs.

• What if the date I need the container changes?

Please have your receipt available for any changes to your order. Please note that typically all changes must occur 1 business day in advance to allow for processing, as terms and conditions apply.

• What if location changes?

Please have your receipt available for any changes to your order. Please have the new service address as well as directions and contact information available for location change. Please note all changes must occur 1 business day in advance to allow for processing, as terms and conditions apply.

• How far in advance do I need to order?

All orders must occur at least 1 business day in advance to allow for processing, as terms and conditions apply. Please note there is no guaranteed delivery time, so if a container is needed first thing in the morning delivery should be scheduled for the day prior.

• Is emergency delivery available?

Emergency services will be based upon location and availability. Please call us to verify dumpster availability.

• Is service available 24 hours?

Emergency services will be based upon location and availability. Please call us to verify dumpster availability.

• What if I need an extra haul?

Yes, you can have additional hauls with your order. Please note that typically you will be charged the full initial quoted amount for a second time for an additional haul.

• What if the driver comes for delivery or removal and I am not ready for the container to be dropped or removed?

Please note trip charges typically  incur a supplementary cost of $150 per visit from the initial quote.

• What if I need to keep my container longer/have it removed sooner?

Please note all changes to your order must occur at least 1 business day in advance to allow for processing, as terms and conditions apply. There is an additional charge for keeping the container longer than designated in your order.

• Is it necessary for someone to be there when they deliver or remove my container?

It is not necessary to have someone onsite for deliver or removal of the container. However, please be as specific as possible when answering the delivery questions, as the driver will use their best judgment and place the container in the safest accessible area when delivering the container. If an onsite contact is not available for delivery, you will be responsible for all charges involved with relocation of the dumpster should it be necessary. For removal; customer agrees to provide unobstructed access to the equipment on the scheduled pick-up day; if equipment is inaccessible customer is subject to additional pick-up charges, as terms and conditions apply.

• How many tons can I put in my container?

Certain materials such as concrete and dirt can be very heavy as compared to equal volumes of regular trash, wood, vinyl or aluminum siding, etc. Before placing any of these heavier materials in any containers, please review the terms and conditions and contact your local DomesticDumpsters.com customer service rep as noted for guidance on how much is allowed in the container. Do not fill the container above water level even with light material.

• Where can a permit be obtained?

Local permit applications can be downloaded from the service areas section of the website by selecting your state and then city.

• Will I be billed for extra weight?

Yes, if your tonnage goes over the included tons quoted in your order you will be charged additional costs.

• What are my payment options?

GuycCanllc.com local companies accept the following credit cards: American Express, Master Card, Visa, and Discover.

• What does the price include?

The price includes a one-time delivery and pick-up for selected container size along with standard disposal, fuel, and taxes.

• Will it damage my new driveway?

DomesticDumpsters highly recommends that the customer protect any surface where the roll-off is going to be placed with a 4′ x 8′ sheet of plywood. Customer affirms that any right of way provided by customer (disclosed in delivery questions) for the roll-off container is sufficient to bear the weight of all contractors’ equipment and vehicles required to perform the contracted service. The customer assumes all liabilities for damages to private driving surfaces, pavement or road surfaces and entire container placement site. The local DomesticDumpsters company shall not be responsible for any damages to any private driving surface, pavement or accompanying subsurface of any route associated to perform the service that was contracted.

• Can I put the container on the street?

Please check with your local municipality. Permits may be required.  Please also check availability of dumpster delivery service in your area by checking the dumpster service area link.

• How large of a space do I need for the container/for delivery?

Please refer to the container dimensions listed below. It is recommended to provide space to accommodate double the amount of the width and height of the container to assure adequate height and space clearance.

• What are the container sizes?

Containers are available in 10, 12, 15, 20, 30 and 40 yard sizes (depending upon regional availability). See container sizes page for table of container sizes

• Are there any items I can not put into my container?

Yes, only solid waste items are permitted into containers. Items that are NOT permitted are radioactive, volatile, highly flammable, explosive, biomedical, infectious, toxic or hazardous materials. No free liquids of any kind are allowed in the container. Additional requirements may apply based upon locality. Liability for appropriate waste remains with the customer as agreed to in the terms and conditions.

• What are the unacceptable materials items for roll off containers?

Hazardous waste, industrial waste, chemical products, oil filters, herbicides & pesticides, radioactive material, solvents, paint (except completely dried latex paint cans, no liquids), other flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil/lubricating/hydraulic oil/ oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum contaminated soil/lead paint chips, tires, batteries, computers, monitors, televisions, microwaves, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids. Material must be level at the top of the container; nothing can be sticking out of the top.

• Is a permit required for a dumpster?

Permits may or may not be required depending upon local regulations.  Often times, if the dumpster is going to be completely located on your property, a permit will not be required.  If the dumpster will be placed on a public roadway, it will typically require a permit.  Please check with your local municipality to confirm.  Local permit applications can be downloaded from the service areas section of the website by selecting your state and then city.

• Who is responsible for obtaining the permit?

It is typically the responsibility of the consumer to obtain a permit.  Local permit applications can be downloaded from the service areas section of the website by selecting your state and then city.